Privacy Policy for HestiaDental.com

Effective Date: Jan 01, 2023

HestiaDental.com ("we," "our," "us") operates the Dental Insurance Eligibility Verification SaaS Platform ("Platform"). This Privacy Policy describes how we collect, use, and disclose information that we obtain through the Platform. By using our Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

Users: When you register on our Platform, we may collect personal information such as your name, email address, phone number, and role (Super Admin, Agent, Dental Office).
Patients: We collect patient information through integrations with OpenDental APIs, including patient lists, appointments, and benefits data.

1.2 Non-Personal Information

Usage Data: We collect information about how you access and use the Platform, including your IP address, browser type, operating system, and the pages you visit.

2. How We Use Your Information

To Provide Services: We use the information to provide, maintain, and improve our Platform.
Communication: To contact you with updates, marketing, and promotional materials and other information.
Compliance and Security: To ensure the security of the Platform and comply with legal obligations.

3. Sharing Your Information

Service Providers: We may share your information with third-party service providers to help us operate and improve the Platform.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee its absolute security.

5. Data Retention

We retain personal data only for as long as necessary to provide the services you have requested and for legitimate business purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

6. Your Rights

Access: You have the right to request access to the personal data we hold about you.
Correction: You can request that we correct or update your personal data.
Deletion: You can request that we delete your personal data.
Objection: You can object to the processing of your personal data under certain circumstances.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@hestiadental.com